All Day Thursday Classes - Extra Cost

For the first time in a long time, SCRC is offering three all-day-long classes on Thursday . These extra cost classes allow extended learning in three unique subject areas.

  • Focus on You - with Tim Barnes
  • Under the Lid: The Art and Craft of the Concert Piano Technician - with Steve Brady
  • Polyester and Lacquer Repair - with Mike Ello

You will have to choose the one most important to you!

Check for updates periodically.

Focus on You - A Business Masterclass with Tim Barnes
All-Day-Thursday Class - Extra Cost

Tim Barnes

Tim Barnes

Every business has strengths and weaknesses. This engaging all day class is going to start off talking about broad topics related to building and managing a piano service business, but it will end on a highly personalized note. Instead of covering a bunch of broad topics which may or may not be what you need, we will be focusing this class on you. Every participant will be given a personal survey to complete before the class that identifies what will serve you the best and we will focus the class time on these topics in an engaging and interactive way. At the end of the class, you will have a personalized roadmap for the things you should focus on to build a better business over the next 12 months.

Under the Lid:
The Art and Craft of the Concert Piano Technician
All-Day-Thursday Class - Extra Cost

Steve Brady RPT

Steve  Brady

Preparing the Concert Piano--An Overview 90 minutes
A proven routine for working with concert pianists plus a pre-concert checklist that will help eliminate worry. Specific tips on tuning for concerts are included.

Regulating for the Artist 90 minutes
With material from the book, Under the Lid, this class covers the points of regulation that matter most to the concert artist.

The Art of Tone Regulation 90 minutes
With material from the book, Under the Lid, this class presents approaches to voicing both hard-pressed and soft-pressed hammers, with specific emphasis on concert work.

Zen and the Art of Concert Prep 90 minutes
Including material from the book, Under the Lid, this class explores the subtle psychological relationship between the technician and the concert artist from the perspective of the Zen artist. The human side of concert work.

Polyester and Lacquer Repair
All-Day-Thursday Class - Extra Cost

Mike Ello RPT

Steve  Brady

High Gloss piano finishes have become very common in the United States. Why not learn how to repair scratches, chips, and dings in these pianos and make some extra money. Mike Ello, RPT has been performing polyester touch up service for over twenty years. He will be offering a hands on class, poly-filling and touching up a small gouge on several polyester boards. This is a rare opportunity you will not want to miss.

End of Extra Cost Thursday Class Descriptions

Back to top


Friday - Sunday Classes

Like Shooting Fish in a Barrel: Enrolling your Clients in the Work You Want To Do
1.5 hrs

David Andersen

David Anderson

When a good piano technician with good skills JUST tunes, he or she loses tremendous opportunities.

Complete piano service —bringing a piano somewhere close to its maximum function, and keeping it there---is a road to personal and financial success in our business. I will give you powerful tools, internal and external, to make it easy and enjoyable to leverage the trust your clients have in you into repairs, regulation, and voicing on their piano.

I will show you and tell you how to move past your fear around this—the fear is the shadow, and you, the good technician and good human being, are the sun. Come join me for a lot of value and a lot of fun….

AND A BONUS: in the last part of the class, I will give you a 6-pack of what I call “$10,000 Tips”, tried and true piano protocols you can immediately use to raise your game…see ya there, my friends...

Recapping the Vertical Bass Bridge w/o Removing the Plate
1.5 hrs

Christian Bolduc

Christian Bolduc

In this class we will explore together ways that we can expand a routine tuning or repair call into a full maintenance service call or program, focusing especially upon grand piano reconditioning. Along these lines, we will discuss piano owner education; full range service, maintenance and care, including tuning, repair, regulation, voicing, cleaning, finish repair and restoration, and rebuilding; and additional products and services, such as humidity control, dollies, covers, caster cups and service contracts. Finally, we will look at how we can sell auxiliary services and products, not only to private clients, but also to educational institutions, piano dealers, and arts organizations, drawing upon the sales knowledge and experience of class participants.

Grand Troubleshooting From the Action to the Floor
1.5 hrs

David C. Brown RPT

David C. Brown

I will take a full service grand appointment and break it down from start to finish. My concentration will be on reducing friction and unwanted noises in the action cavity, easing action removal and replacement and eliminating complications from the pedals up. Common sense ideas for eliminating lyre / pedal/ trap work problems and a cohesive approach to solving many issues quickly and completely in the home. Correct parts usage and proper lubricants will also be covered. Maximize your income potential by collaborating with existing clients to improve this all too often overlooked aspect of grand service.

From Tuning --> Full Service:
Watching Your Garden Grow - 1.5 hrs

Charles Ball RPT

Charles Ball

In this class we will explore together ways that we can expand a routine tuning or repair call into a full maintenance service call or program, focusing especially upon grand piano reconditioning. Along these lines, we will discuss piano owner education; full range service, maintenance and care, including tuning, repair, regulation, voicing, cleaning, finish repair and restoration, and rebuilding; and additional products and services, such as humidity control, dollies, covers, caster cups and service contracts. Finally, we will look at how we can sell auxiliary services and products, not only to private clients, but also to educational institutions, piano dealers, and arts organizations, drawing upon the sales knowledge and experience of class participants.

 

Marketing, Advertising and the Social Revolution

Tim Barnes RPT - Charlotte, NC

Tim Barnes

How do you successfully market your company in today's world? More importantly, where do you focus your time and energy? Few piano technicians have a marketing department so where do you focus your marketing resources and how do you maximize its impact? In this class we will discuss strategies for building a marketing presence that works. We will cover Websites, Facebook, Online Reviews, Social Media, Youtube, Blogs, and all things digital.

The Gazelle Network - Building A Stronger Business

Tim Barnes RPT - Charlotte, NC

Tim Barnes

If you are trying to making a living as a piano technician, you need Gazelle. The Gazelle Network is a new software that enables you to manage your business on the go. Gazelle will save time and increase your revenue. Spend less time in the office, less time in the car, as you automatically remind clients their piano(s) are due for service and watch as they self schedule their own appointments using Gazelle's SMART Scheduler. Managing clients, pianos, and calendars for one or more technicians is what Gazelle does best. This class will be focused on showing you how Gazelle can transform your life by helping you focus on the things you love. Gazelle will enable you to spend your time servicing pianos and caring for people rather than playing phone tag and doing office work.

Going the Extra Mile:
My Five Favorite Ways to Add Extra Income - 1.5 hrs

Steve Brady RPT

Steve  Brady

IInterested in adding more income from your existing clientele? Interested in making more money while tuning less? Here are five simple services you can provide that your customers will love you for.

 

Cultivating Your Business Savvy - 1.5 hrs

Melanie Brooks

Melanie Brooks

What areas of your business do you need to "cultivate"? Focusing on technical skills, we often lose sight of the costs of doing business. Join us in a group discussion as we define what your time is really worth and how to build a road map to a successful business plan. Defining practical strategies to make savvy business decisions will help you realize your goals.

Putting a Little Action in the Workplace - 1.5 hrs

Melanie Brooks and Guest Technician

Melanie Brooks

Outsourcing opens up an opportunity to cultivate and expand the services your business provides.Independent technicians have a portfolio of quality parts and services available on the market to produce a high-end action rebuild, but parts selection can be confusing. How do we determine what is right for us as technicians while meeting the needs of the pianist, the piano and the platform in which it is played? Join us in a collaborative discussion between technician and supplier that will give you the confidence to determine what to use on your next action rebuild.

90 Tips in 90 Minutes for Verticals! - 1.5 hrs

Jim Geiger RPT

Jim Geiger

The Great bulk of American pianos built between 1940 and 2000 were spinets and consoles. With the influx of good pianos at reasonable prices from foreign countries, these pianos have a very limited value, but they are still in use and need repair. This class centers on how to do these repairs and services at an affordable cost to the client, and still make money for the technician. A 90 minute class and 90 good ideas – – there will be no sleeping in this class!

The Art of Selling Piano Work - 1.5 hrs

Steven J. Hopp RPT

Steven Hopp

Learn comprehensive ways to diagnose problems all customer pianos present when we come for the standard tuning visit. Go beyond sticking key repair and learn to explain problems customers may or may not be aware of. Stay within your comfort zone or branch out into areas of piano work that may be new to your skill set. Come away with the most important sales tool you have - YOU!

Full Service of fine Grand Pianos - 1.5 hrs

Don Mannino RPT

Don Mannino

This is not a demonstration, but an overview of what the Japanese MPAs do when they come work on each Shigeru piano in the customer''s home (one appointment is provided by Kawai for each piano), and how each of us can continue this high-level servicing by offering full service appointments to our customers. Don speaks about prioritizing your work, planning to spend time on the areas that will have the most impact on performance, regulation, tuning, and voicing, with some useful tips that can help any piano perform and sound better. This class will challenge you to raise the level of service you provide, and provide a lot of useful tips for making heavily used newer pianos perform at their best.

Resurrecting the Older Grand Piano - 3 hrs

Don Mannino RPT

Don Mannino

This seminar is a shortened version of Don's all-day workshop on how to bring a well-worn grand piano into good playing condition in one day. Topics covered will be prioritizing your work, planning to spend time on the areas that will have the most impact on the piano, giving the most "bang for your buck”" in action performance and piano tone. Don will provide an overview of how to accomplish this with some demonstrations, covering string seating, hammer shaping, minor action reconditioning points that can be done quickly, regulation, tuning, and voicing, He will also show some useful tips that can help any piano perform and sound better. This class will challenge you to raise the level of service you provide, and provide a lot of useful tips for making heavily used newer pianos perform at their best..

The Missing Manual--the Secrets That Remain Unpublished - 1.5 hrs

Priscilla Rappaport RPT

Priscilla Rappaport

Pianos need quality piano service by competent and knowledgeable technicians. This class will cover topics that include aural tuning, basics in action regulation, repairs and customer relations. Good skills and a thorough knowledge of your work will blend together to develop a strong business and a sound reputation. There is a secret to that!

Getting Smarter with Reyburn CyberTuner - 1.5 hrs

Nate Reyburn RPT

Nate Reyburn

Mastering speed and artistry together opens new doors for working with customers and their pianos. We’ll cover CyberTuner’s basics in this class, but you’ll also get a chance to see how CyberTuner is amazing at quick, accurate pitch raises, how to converge the ear’s aural preferences with the machine’s digital decision making, and why everyone says the pure 12ths tuning style makes pianos so happy.

Ergonomic Tuning: Tools and Techniques - 1.5 hrs

Nate Reyburn RPT

Nate Reyburn

This class introduces ways to cause stress on your body using our most common tools like impact hammers and rigid levers. We’ll look at lots of exciting ways we loose income by shortening our careers, causing pain, and limiting our finesse every day! Seriously though, using the right tools (including our bodies) the right way is crucial whether you're just starting out or have been tuning for years. We'll cover the basics as well as some advanced tips, then offer hands-on instruction.

Rebushing Keys for Fun and Profit - 1.5 hrs

Steve Walthall RPT

Steve Walthall

What do we want in a good re-bushed key and how do we get it? This class seeks to answer that question, and also addresses closely related concerns, such as choosing the right cloth and cauls, sizing the balance rail hole, and even the mortices, if needed, key squaring and spacing, and more.